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ACCC's Debt Collection Guideline for Collectors & Creditors

The ACCC and ASIC have charted a course through the complex waters of debt collection practices with a detailed guideline that serves as a navigational tool for collectors and creditors. This guideline outlines how these agencies enforce Commonwealth consumer protection laws, including those pertinent to debt collection, ensuring all parties steer clear of legal reefs. Key definitions such as ‘debt’ and ‘debtor’ are illuminated in this document, including provisions for alleged debts and debtors, making it a vital compass for understanding the legal landscape. Appendices provide a deeper dive into the responsibilities of each agency and a glossary of terms, helping stakeholders navigate through these regulatory currents with confidence and compliance.

Further Reading

Title
Short Summary
ACCC's Debt Collection Guideline for Collectors & Creditors
This joint ACCC and ASIC guideline sets out how consumer protection laws apply to debt collection in Australia. It covers enforcement responsibilities, key definitions, and the rights and obligations of both collectors and creditors. A practical reference for anyone involved in managing or recovering debts.
SBR eBook for Accountants
A step-by-step guide to Small Business Restructuring for accountants and advisers: how the process works, who may be eligible, and how to support clients in distress.
Beyond Blue - New Access for Small Business Owners
Tailored mental health coaching for small business owners, with free, confidential sessions designed to manage stress through Cognitive Behavioural Therapy.
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